Our CRM system is integrated to the core ERP system and consolidates and enhances customer experience with the organization. We bring a whole new dimension of customer experience with CRM from creating pipelines and opportunities and managing individual customer accounts. CRM helps in Accounts and Contacts management, Service delivery, Contracts, Complaints and Enquiries from Customers and can be integrated to the Call Centre System. CRM allows you to monitor customer trends and behaviour and provides the ability to categorize your customers.